Happy New Year and thank you to all who have read my blog and provided blog post topic suggestions. A blog is a hungry beast and I'm planning to do even more in 2020 to share fresh content on CRM, grant management, government contracting, victim notification and other topics. It was exciting to cross over the 1 million page view metric in 2019. Next year will hold many new developments and opportunities to expand my connections to colleagues around the world. On behalf of myself and InfoStrat, I wish all a safe and happy 2020. Cheers, Jim
From James Townsend, vice president of Sylogist, thoughts on digital transformation, marketing automation, customer relationship management, Power Apps , Microsoft Dynamics 365, government contracting, customer service and more.