Building a Digital Future: A Transformational Blueprint for Innovating with Microsoft Dynamics 365 by Lipi Sarkar and Vinnie Bansal. (Wiley, 2021) Buy on Amazon Digital transformation has been one of my favorite topics since it emerged as an industry buzzword. Many books and articles discuss digital transformation as an abstract concept, but few of them can cite specific technologies, products, companies and case studies. Building a Digital Future fills this niche with a wide-ranging set of industry examples, all related to Microsoft's platform for digital transformation. Part 1 sets the stage with an introduction to digital transformation, illustrated with case studies showing how organizations can harness disruptive change to improve themselves. It explains the capabilities of the Microsoft Power Platform, including Dynamics 365, Power Apps, Power BI and other tools. Finally, it covers the rise of low code/no code development along with the citizen developer. Part 2 pres
From James Townsend, vice president of Sylogist, thoughts on digital transformation, marketing automation, customer relationship management, Power Apps , Microsoft Dynamics 365, government contracting, customer service and more.