Yesterday I conducted a webinar on Microsoft Dynamics 365 , a family of Microsoft business products for sales, marketing, customer service, accounting, and more. For those who were unable to join the webinar or who don't want to listen to the full recording, here are the top questions and answers: Are these solutions all in the same place or are they separate solutions integrated seamlessly? -- Dynamics 365 is integrated with Office 365, so it is available in one place with the same login and administrative console . What about an xRM solution that might use very little in terms of in-the-box Sales or Marketing functionality? How would this translate and be licensed? -- Microsoft offers Dynamics 365 PowerApps for this scenario, at a lower cost than Dynamics 365 Sales and other apps. Does Power Apps still have accounts/contacts? -- Yes, it still has these shared entities but does not include those dedicated to functions such as Opportunities for Dynamics 365 Sales. Do
From James Townsend, vice president of Sylogist, thoughts on digital transformation, marketing automation, customer relationship management, Power Apps , Microsoft Dynamics 365, government contracting, customer service and more.