Nothing is bigger in terms of high tech buzz than cloud computing, as I mentioned in my last post. It is definitely the flavor of the month and all the major online, hardware and software vendors are finding their niches in the cloud ecosystem. Cloud computing is really nothing new, but rather the ongoing evolution of Software as a Service (SaaS) or, if you go back a bit further, application service providers (ASPs) which took the baton from Internet service providers (ISPs). Hey, if you want to go for broke, you can trace cloud computing further back to pre-Internet packet switching networks like CompuServe. Just don't send me email to 76011,1362 -- my first email address on CompuServe. We are not likely to witness a stampede to the cloud, but rather a slow migration, one service at a time. Businesses for the most part still prefer to host their own email, for instance, although the majority of consumers use cloud-based email services. Smaller businesses are more likely
From James Townsend, vice president of Sylogist, thoughts on digital transformation, marketing automation, customer relationship management, Power Apps , Microsoft Dynamics 365, government contracting, customer service and more.