My company InfoStrat has developed solutions for government contractors to get the most out of Microsoft Dynamics products, and is a member of the Microsoft GovCon Alliance . Our most important solution is Dynamics CRM for Government Contractors . It contains customizations to Dynamics CRM which allow you to track the entire government capture management process, including all the stages and decision points (called gates in the Shipley sales model ) that government contractors go through from targeting an agency to eventually winning a contract award. Dynamics CRM automates these steps using business process flows. Because Dynamics CRM is easy to customize, it pays to make it conform to your business processes and to reflect the differentiation that your company brings to the market. Government contractors differ from one another based on their product and service offerings, and how they sell to government. For instance, a military aircraft manufacturer looks at the procur
From James Townsend, vice president of Sylogist, thoughts on digital transformation, marketing automation, customer relationship management, Power Apps , Microsoft Dynamics 365, government contracting, customer service and more.