The Townsend Report

Microsoft continues to release new Dynamics software offerings at a rapid pace.  This post is to introduce Microsoft solutions for human capital management. Future posts will provide more product comparisons.  The flagship Microsoft Dynamics product is Dynamics 365 for Finance and Operations (Enterprise Edition): https://docs.microsoft.com/en-us/dynamics365/unified-operations/fin-and-ops/  It is a full fledged enterprise resource planning solution which competes with SAP and Oracle.  It includes financials as well as HR benefits, employee development and training, recruiting and payroll.  This product was derived from Dynamics AX, a mature product with a wide global user base.   Microsoft has recently created a related product called Dynamics 365 for Talent  https://docs.microsoft.com/en-us/dynamics365/unified-operations/talent/index The functions offered by Dynamics 365 for Talent overlap with Dynamics 365 for Finance and Operations (Enterprise Edition) but it does

Social selling is a fast growing category for sales force automation.  Since Microsoft acquired LinkedIn, the leading professional social network in the United States, it has been adding features and improving the user experience in order to support social selling for business-to-business companies.  For most companies, the central repository for sales information is the customer relationship management (CRM) system.  Microsoft is one of the leaders in CRM with its Dynamics 365 (formerly Dynamics CRM) product, so integration with LinkedIn is a natural extension of CRM and a solid platform for anyone interested in social selling. The primary social selling tool in LinkedIn is Sales Navigator. Dynamics 365 integration with LinkedIn Sales Navigator offers many features: Log Sales Navigator activity directly into CRM Automatically import accounts, contacts, and lead records that your team is actively working from CRM into Sales Navigator Automatically log InMails, Messag