Photo by Richard Horvath on Unsplash I have worked on grant management systems for federal, state, and local governments as well as non-profits for over twenty years. I have noticed a new emphasis on the requirement for flexibility in creating a system which can be easily modified to handle new grant programs and changes in business rules. Here are my top dos and don'ts from our experience and that of our customers: Whether you are a grantor or a grantee, don't develop a new system for every program . When a new program is created, it may seem simpler to start from scratch and spin up a new system in order to avoid changes to your existing system. This approach is an easy trap to fall into, but later you will end up with multiple systems which separately need to be maintained, upgraded, and enhanced. Creating reports that combine data from multiple systems is needlessly difficult compared to using a centralized, integrated approach from the beginning. Consider yo
The Townsend Report
From James Townsend, vice president of Sylogist, thoughts on digital transformation, marketing automation, customer relationship management, Power Apps , Microsoft Dynamics 365, government contracting, customer service and more.