Choosing software is a big commitment, and you want to be sure that you don't regret your choice later. One of the best ways to evaluate Microsoft Dynamics 365 and apps built on the Dynamics platform is to conduct a proof of concept. Here are some of the keys to make your proof of concept (POC) successful: Set a schedule and stick to it . You need a predefined beginning and end to the proof of concept. One month has been good for InfoStrat clients, allowing for requirements gathering, training users and tackling key functional challenges. Don't let it drag out beyond the deadline. Involve the right users . Find users who are willing to devote the necessary time to participate. Consider who your key stakeholders are and make sure they are represented. Provide training and support for users . Don't turn users loose on a system without providing orientation, training and support during the POC. Most business software is sufficiently complex that it is not rea
From James Townsend, vice president of Sylogist, thoughts on digital transformation, marketing automation, customer relationship management, Power Apps , Microsoft Dynamics 365, government contracting, customer service and more.