This is a guest blog post from Dmitri Riz, the director of InfoStrat's Microsoft Dynamics Practice. We are all familiar with Business Process Flows (BPF) in Dynamics 365 – they’ve been around for a while. The set of chevrons at the top of the single record form typically represents major phases in the record’s lifecycle. Phases of record lifecycle or BPF The problem When starting a new project, we usually end up designing and building a set of BPFs for the most important records in our system. However, one of the first questions we often hear from users after the new project goes live is “Is there a way to hide BPF area of the form?”. The real-life usage of BPFs sometimes falls short of the promise to make users' lives easier by guiding them through a business process. The reason many users often fail to see much utility in BPFs is that a typical BPF is weakly connected to actual processes users go through when working with data and often fails to serve as an enforc
From James Townsend, vice president of Sylogist, thoughts on digital transformation, marketing automation, customer relationship management, Power Apps , Microsoft Dynamics 365, government contracting, customer service and more.