Most of InfoStrat's clients use Dynamics CRM (Dynamics 365) and ClickDimensions to automate email distribution lists for online newsletters, event invitations, and more. But did you know that you can also use this software to send SMS (text) messages?
You can send messages to a group of recipients stored in a Marketing list, either using lead or contact records. These messages can be triggered by an automated workflow or through a user action. Just like emails, the messages may be personalized and can contain data from the CRM system.
Some target groups of people prefer SMS messages rather than email. It also can make sense for sending alerts to users, such as service outages or emergency information, which attract more user attention.