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Microsoft Dynamics 365 Pricing: October 2019 Update


This month Microsoft announced new pricing for its Dynamics 365 family of products. This is the first major change in pricing since October 2017, when Dynamics CRM and Dynamics ERP products were rebranded, and several new apps were released.

The current major Dynamics 365 apps are:

Category
Apps
Marketing
Marketing
Customer Insights
Sales
Sales
Microsoft Relationship Sales
Sales Insights
Customer Service
Customer Service
Customer Service Insights
Field Service
Field Service
Customer Insights
Remote Assist
Guides
Finance
Finance
Business Central
Operations
Supply Chain Management
Project Service Automation
Layout
Business Central
Retail
Retail
Fraud Protection
Customer Insights
Talent
Talent
Guides
Other
Forms Pro

The new pricing discontinues the Dynamics 365 Customer Engagement bundle, offered at $115/user/month and which included Sales, Customer Service, Project Service, and Field Service.  Volume discounts are still inherent in the new pricing, with the first app sold at $95/user/month and additional apps at $$20/user/month. 

The enterprise bundle with financials was also discontinued, replaced with the first app of Finance or Supply Chain Management at $180/user/month and additional ERP apps at $30/user/month.

In case you were looking for Dynamics Portal pricing, this product has been renamed PowerApps  Portal and pricing is now based on user logins per month. 

For more information, download the licensing guides:
Dynamics 365 Licensing Guide 
Dynamics 365 Business Central Licensing Guide
Dynamics 365 Mixed Reality Licensing Guide

The prices mentioned in this post are commercial prices.  Government pricing is available under volume licensing and in the Government Community Cloud.  Non-profit pricing is also available.

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