Microsoft Dynamics 365 Pricing: October 2019 Update

This month Microsoft announced new pricing for its Dynamics 365 family of products. This is the first major change in pricing since October 2017, when Dynamics CRM and Dynamics ERP products were rebranded, and several new apps were released.

The current major Dynamics 365 apps are:

Category	Apps
Marketing	Marketing Customer Insights
Sales	Sales Microsoft Relationship Sales Sales Insights
Customer Service	Customer Service Customer Service Insights
Field Service	Field Service Customer Insights Remote Assist Guides
Finance	Finance Business Central
Operations	Supply Chain Management Project Service Automation Layout Business Central
Retail	Retail Fraud Protection Customer Insights
Talent	Talent Guides
Other	Forms Pro

The new pricing discontinues the Dynamics 365 Customer Engagement bundle, offered at $115/user/month and which included Sales, Customer Service, Project Service, and Field Service. Volume discounts are still inherent in the new pricing, with the first app sold at $95/user/month and additional apps at $$20/user/month.

The enterprise bundle with financials was also discontinued, replaced with the first app of Finance or Supply Chain Management at $180/user/month and additional ERP apps at $30/user/month.

In case you were looking for Dynamics Portal pricing, this product has been renamed PowerApps Portal and pricing is now based on user logins per month.

For more information, download the licensing guides:
Dynamics 365 Licensing Guide
Dynamics 365 Business Central Licensing Guide
Dynamics 365 Mixed Reality Licensing Guide

The prices mentioned in this post are commercial prices. Government pricing is available under volume licensing and in the Government Community Cloud. Non-profit pricing is also available.

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