Skip to main content

Benefits of Customer Relationship Management for Government Contractors

Dynamics CRM for Government Contractors is designed to help government contractors track their sales and marketing activities, leading to great productivity for business development. 

Here are some of the goals that our clients are achieving with this solution:
  • Making the sales pipeline visible to managers
  • Creating reminders for sales activities
  • Defining which opportunities to discuss at sales meetings
  • Helping people learn from account activity
  • Providing background information for bid/no bid meetings
  • Managing proposal writing processes
  • Managing proposal review processes
  • Streamlining reporting
  • Offering one centralized source for accurate information
  • Running marketing campaigns
Our clients have chosen Microsoft Dynamics CRM because:
  • Integration with Outlook, SharePoint and Microsoft Office
  • May be deployed on premise, hosted or in the cloud
  • Less expensive the competitive CRM software
  • Wide support
    • Over 27,000 customers from small to enterprise     
    • Over 1,700,000 users in more than 80 countries
    • Multi-language support with 25 languages
    •  Full CRM suite of marketing, sales and services
    •  Native Office experience for rapid adoption
    •  Advanced Web services/SOA platform and architecture
    • Large developer base

Popular posts from this blog

The DATA Act Driving Grant Management Automation

The Digital Accountability and Transparency Act enacted in May 2014 calls for making spending data available in open, standardized formats to be published online.  It is a continuation of transparency initiatives and lessons learned with experiences such as grants.gov, the 2009 economic stimulus under the Recovery Act and the spending site USASpending.gov.

Government grantees will have significant new administrative responsibilities.  Many organizations that were tracking grants in spreadsheets or documents will have to adopt more sophisticated automated grant management systems such as Microsoft Grants Manager to keep up with reporting rules.

For profit companies will lose some privacy as a result of this law.  Grant recipients will be required to disclose information including officer salaries.

Continued improvements to publishing grant opportunities such as grants.gov may make it easier to find grants. These reforms together are designed to improve the effectiveness of grant prog…

Microsoft Dynamics 365 for Community Business Development

Local governments agencies such as the Office of the Deputy Mayor for Planning and Economic Development in my hometown of Washington, DC, - work on behalf of residents to improve living conditions, create economic opportunities and jobs by attracting businesses and helping businesses thrive. A customer relationship management system is key to work in community business development.  If you are a Microsoft customer, which apps in Dynamics 365 should you use for business development?
Core functions - All the Dynamics 365 modules track accounts (companies) and contacts (individuals) as well as activities such as phone calls, emails, letters, and meetings. Sales - Dynamics 365 for Sales provides the ability to track opportunities to attract startup businesses or businesses that are relocating from another area. Sales includes functions for qualify opportunities and working through all the steps in your workflow through a successful win.  You can ascribe dollars to opportunities as well as…

Key Concepts for Microsoft Dynamics 365: Entities and Attributes

To understand Microsoft Dynamics 365 (formerly Dynamics CRM and Dynamics 365 Customer Engagement), you need to learn some new terms and concepts that may be a bit different from what you know from databases and solutions that are hosted on premises. This is the second post in a series, and covers entities and attributes.

Entities are the most fundamental part of Dynamics 365 in terms of storing your business data.  They are similar in concept to database tables, and the relate to one another like tables in a relational database. For instance, Dynamics 365 has an entity called Contacts that stores data such as name, address, and email address of people that you track.   Accounts is a related entity that describes the organizations to which Contacts may belong.

Although they are similar to database tables, Dynamics entities allow you to do some customizations that are not possible in a standard database table.  Field labels, for instance, are part of an entity, and they may differ from …