Skip to main content

Multitouch and Natural User Interfaces

Last week I attended the Microsoft Public Sector CIO Summit in Redmond, WA. Hundreds of chief information officers and other IT executives from federal, state and local agencies were in attendance. The presentations were wide-ranging, from security to cloud computing to anticipated new product releases.

Of all these, one of the most exciting themes that emerged was the newest generation of interfaces: multitouch and natural user interfaces. The prevalence of smart phones, particularly the iPhone and Droid, have put multitouch in the hands of millions of users. At the larger end of the device spectrum, Microsoft and Sumsing offer the second version of Surface, a multitouch device that may be mounted horizontally or vertically. The other piece of the puzzle is Kinect, Microsoft's motion sensor that has been a runaway hit on XBox360.

More than any vendor, Microsoft supports the full spectrum of devices and form factors. With recent announcements to support iPad, iPhone and Droid with several products, Microsoft will help create a rich user experience that transcends individual devices.

InfoStrat presented this future vision at the Public Sector CIO Summit, showing how all these devices can work together for disaster recovery and other government scenarios.

For more more information, start here: http://www.infostrat.com/news/Informer%20February%202012

Popular posts from this blog

PowerApps Portal: The Successor to Microsoft Dynamics Portal

In case you have been reviewing Microsoft's new pricing for its Dynamics products which was released this month and have been unable to find Dynamics Portal, it has been rebranded as PowerApps Portal and shifted to the PowerApps side of the Microsoft product family.


Rebranding the portal product underscores the importance of app scenarios involving external users such as customers and suppliers.  It also provides a simpler interface than Dynamics 365 for occasional users.

The new portal pricing is based on the number of unique users who log into the portal each month (for authenticated users) and on the number of page views for anonymous users.  "A login provides an external authenticated user access to a single portal for up to 24 hours. Multiple logins during the 24-hour period count as 1 billable login. Internal users can be licensed either by the PowerApps per app or per users plans, or a qualifying Dynamics 365 subscription."

Pricing starts at $200/mo. for 100 dail…

ScreenMeet Remote Support Tool for Dynamics 365 Customer Service

I met Lou Guercia when he was president and CEO of Scribe Software, the leading CRM integration tool.  Scribe was acquired by TIBCO Software in 2018.  I recently reconnected with Lou and learned about ScreenMeet, the company he joined as chief operating officer.   The following is a description of the product provided by ScreenMeet:

ScreenMeet is a cloud-based remote support tool designed to integrate with Dynamics 365 Customer Service. By enabling customer service and IT support organizations to address critical technical issues directly from their CRM or ticketing platform, it streamlines the process and provides a fully browser-based support experience.

You can also use ScreenMeet with other CRM products or even on its own without a CRM.

Here is a short video demo of ScreenMeet with Dynamics integration:


ScreenMeet - Cloud-based Remote Support Integrated with Dynamics 365 Customer Support Once integrated with a Dynamics 365 CS organization, the ScreenMeet widget appears on Case pa…

Microsoft PowerApps and Microsoft Flow Licensing for Beginners

NOTE: Since this post was written, Microsoft has updated pricing.  For current pricing, see https://powerapps.microsoft.com/en-us/pricing

Next month marks two years since Microsoft announced the preview of its Flow workflow automation product.  Since then, PowerApps and Microsoft Flow have been gaining in popularity.

We at InfoStrat are receiving more questions from customers on how PowerApps and Flow are licensed by Microsoft.  This is a brief overview with links to authoritative Microsoft resources with all the details.

What are PowerApps and Flow? Microsoft PowerApps is a framework derived from Dynamics 365 (formerly Dynamics CRM) that allow you to build apps either with or without a form interface.  PowerApps works with Microsoft Flow.

Microsoft Flow is is a cloud software tool to build automated workflows that connect to many Microsoft and non-Microsoft systems and services.  For instance, you could write a workflow which would create a record in Dynamics 365 whenever a new file …