Wednesday, October 5, 2016

Microsoft Dynamics CRM for Contract Management



Many organizations, including government agencies, track contracts with vendors, grantees, health care providers and other parties, and need systems to keep track of the workflow associated with executing and maintaining the contracts.

InfoStrat has helped commercial and government clients implement online contract management.

For Microsoft shops, the first product to come to mind may be SharePoint.  SharePoint offers document management, check-in and check-out, version control as well as intranet and extranet capabilities.  All these are important for contract management, but they may not be sufficient on their own.

Dynamics CRM can augment SharePoint by providing its workflow engine, dashboards and reporting that make it easier to manage a larger number of contracts along with organizational contacts, automated emails and merged documents.  The Business Process Flow capability in Dynamics CRM graphically shows were a contract is in the drafting and signature process.  Record ownership in CRM let's users see views with the contracts for which they are responsible, and a queue of tasks based on the expiration date of contracts.

With Komiko, Dynamics CRM can automatically track all emails associated with a contract as well as document sharing activities.

In addition to document management (SharePoint) and contract workflow and reporting (Dynamics CRM), you may need a digital signature capability for contracts.  DocuSign, a leading electronic signature provider, offers Docusign for Dynamics CRM Online. Other electronic signature products may be integrated into Dynamics CRM as well.

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