Microsoft hosts production and non-production instances of Dynamics 365 (formerly called Dynamics CRM). Most organizations using Dynamics 365 will benefit from having at least one sandbox instance for their solutions.
Here are the top reasons you should consider a sandbox:
- When you are developing solutions, the sandbox can be the development environment. This means that you will not disrupt users who will be in the production instance.
- Sandboxes are great for testing before you release a solution to production.
- You can use sandboxes for training. Users can add or delete whatever data the want during the training sessions without fear or harming the production system.
- For evaluating Dynamics solutions, a sandbox is more permanent than signing up for a trial account which will end.
- Sandboxes offer some administrative controls which are not available in production instances, such as the ability to reset a sandbox instance which essentially wipes the solution and restores Dynamics 365 to default settings.
- Microsoft provides Administrative Mode for sandboxes which only allows System Administrator and System customizers to log in and make changes.