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InfoStrat's Townsend Report

InfoStrat president James Townsend's thoughts on digital transformation, marketing automation, customer relationship management, Microsoft Dynamics 365 (formerly CRM), government contracting, customer service and more. For breaking news, follow me on Twitter @jamestownsend and for more depth see the InfoStrat website at www.infostrat.com

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Showing posts from March, 2016

Posts

Getting Started with Microsoft Dynamics CRM Online

on March 23, 2016

customer relationship management Dynamics CRM Getting Started Microsoft CRM MSCRM

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Researching GovCon Competitors

on March 15, 2016

capture management CRM Deltek Dynamics CRM GovCon government contracting InfoStrat sales force automation

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Burn the Boats -- Software Replacement Imperatives

on March 10, 2016

implementation management software migration

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4 Scenarios for Public Sector Customer Service

on March 04, 2016

customer service government Microsoft Parature

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Leads v Opportunities in Microsoft Dynamics CRM

on March 01, 2016

Dynamics CRM InfoStrat MSCRM sales force automation

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Jim Townsend: James Townsend, Founder and CEO of www.infostrat.com, is a leading expert on Microsoft solutions for government, and a pioneer of Microsoft Dynamics CRM as a development platform. He has published over fifty articles and books on software development and other topics.

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