If you are purchasing Dynamics 365 as a new customer, or upgrading from an earlier version of Dynamics CRM, you may be eligible for some promotional pricing that will be available for a limited time. Your best source is your reseller or Microsoft partner. If you have not been working with a Microsoft Dynamics Gold Partner such as InfoStrat in the past, you may want to enlist one just to help with this transition. Because Dynamics 365 is more modular than Dynamics CRM, pricing is more complex. Two editions, Business and Enterprise, are available, and a number of new products have been introduced along with bundled pricing if you need more than one. I have written about these changes in other posts which are listed below. First, determine which type of customer you are. Most enterprise customers purchase through a volume licensing agreement called an Enterprise Agreement. Your reseller (a third party and not Microsoft) can help you add new users and products to your agreemen
From the vice president of the InfoStrat division of Serenic Software, thoughts on digital transformation, marketing automation, customer relationship management, Microsoft Dynamics 365 (formerly CRM), government contracting, customer service and more. For breaking news, follow me on Twitter @jamestownsend and for more depth see the InfoStrat website at www.infostrat.com