I don't know whether someone has already proclaimed this law, but I have observed that the number of home help desk issues that I face is directly related to the number of devices that I own. When I say help desk, I really mean things I need to look up online and troubleshoot either for myself or for friends and family. I have many devices and software products that help me be more productive, including a home laptop, a giant multimedia laptop, a netbook for mobility, an iPad, a Droid phone, a Kindle, multiple MP3 players and more. These devices perform most of their functions simply and reliably, but I am not content with that. I demand that they do something which was not quite what their makers had in mind. I want to connect to a new data source, reformat the way something is presented, or make things work together that were made by different vendors or by the same vendor at different times. I want so much to be productive that I don't take the time to learn ne
From James Townsend, vice president of Sylogist, thoughts on digital transformation, marketing automation, customer relationship management, Power Apps , Microsoft Dynamics 365, government contracting, customer service and more.